Privacy Policy

How AI Credits collects, uses and protects your information

Last updated: January 2026

1. Information We Collect

We collect the following categories of information:

  • Contact details you provide, such as name, email address and messaging handles
  • Business details needed to invoice a transaction, such as entity name and tax identifiers
  • Transaction information, including the providers and amounts involved in a deal
  • Technical data such as IP address, browser type and pages visited

2. How We Use Your Information

Your information is used to:

  • Verify listings and match buyers with sellers
  • Prepare invoices, contracts and escrow arrangements
  • Provide support and respond to your enquiries
  • Send service updates and, where you have opted in, marketing emails
  • Detect and prevent fraud and abuse of the Site

3. Legal Basis for Processing

Where the GDPR applies, we process personal data on the basis of contract performance, our legitimate interest in operating and securing the service, compliance with legal obligations, and β€” for marketing communications β€” your consent.

4. Sharing Your Information

We do not sell your personal data. We share information only with service providers who help us operate the business (such as payment, escrow and email providers), and where required by law.

Counterparty identities are not shared with each other, or with credit providers, without explicit consent.

5. Data Retention

Transaction records are retained for as long as required by accounting and tax law. Other personal data is retained only for as long as it is needed for the purpose it was collected.

6. Your Rights

Depending on your jurisdiction you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise a right, contact us using the details below.

7. Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and limiting credential handling to the minimum needed to complete a transfer.

8. International Transfers

Your information may be processed in countries other than your own. Where that happens, we rely on appropriate safeguards such as standard contractual clauses.

9. Contact

For privacy questions or requests, contact support@aicredits.co.